The Ontario Energy Board’s provincial disconnection moratorium has been lifted as of June 3rd, 2021. Oshawa Power had extended the suspension of its electricity disconnection process from November 2019 until June 8th, 2021. To further assist our customers during these challenging times, late payment fees were waived from April 2020 to May 1st, 2021.
We will resume our collections and disconnection processes for overdue accounts starting June 9th, 2021. Due to the significant increase in outstanding accounts, Oshawa Power must resume regular collection practices but will continue to work with customers to receive financial assistance and/or establish payment arrangement plans. Disconnection of service will only occur as a last resort.
Visit our Financial Assistance page to find programs available to help you with your electricity bill and/or fill out an Arrears Management Program form to set up a payment arrangement and avoid entering our collection process.
Falling behind on your bill? Having trouble managing your utility costs? We're here to help! At Oshawa Power, disconnection is always a last resort. Find out how you can get the help you need and ensure you stay connected at opuc.on.ca/assistance #CustomersFirst #OshawaPower pic.twitter.com/gRBH7imvFg
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OPUC has released its 2019 Annual Report to its shareholder, the City of Oshawa.
All the tools and information you'll need for your next project.
Fill in the form to Transfer service within Oshawa to advise us of the date to transfer your service.
To apply for a new commercial connection, please see our Commercial Service Project Requirements.
To apply for a new connection to an as yet unconnected residential development or to apply for a disconnect/reconnect
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We have been made aware of an attempted scam in which the caller claims to be a representative of Oshawa Power asking for a cash payment at a given location. Oshawa Power will never make this request of our customers and does not accept cash as a payment.
If you are suspicious of any communications claiming to come from Oshawa Power, please contact us via our contact form or by phone to confirm the authenticity of the communication.