Oshawa Power strives to bring the best customer service to our customers. As we plan and improve the overall customer service currently offered we would like to hear from you about your experience. We actively use feedback to constantly improve our delivery and provide you with the best possible service. So we can provide you an even better experience we are collecting feedback on how we performed in your contact with us.
Oshawa Power has introduced a Customer Service Satisfaction (CSAT) survey that integrates with our telephone system. In your next phone call to us you will be offered an opportunity to answer a quick 2 question survey at the end of the call which provides us immediate feedback. Your feedback will let us know areas that we are excelling and areas that we need development. We encourage you to use this service and help us to deliver the best customer service.
Customer Service Team