Click Here to view current outages
Our Outage Management System (OMS) allows the utility to better predict issues that can be resolved before they escalate into outages and efficiently allocate human and other resources. It also provides accurate, real-time status reports on a broad range of information, from usage to repairs. The goal is to utilize this information to not only increase reliability, reduce outage times, decrease operating costs but also improve customer communications. As soon as the outage occurs our customers are informed via social media, the outage map on our website, IVR messaging is updated to reflect an outage and our auto dialer with begin calling out to all customers affected with an information message that an outage is occurring. Learn More Here
Oshawa Power is committed to providing safe, reliable electricity to our customers and a safe working environment for our employees and the general public.
Oshawa Power hosts several public events for customers to attend to learn about powerline and public safety. Additionally, Oshawa Power also hosts Contractor Safety Day. This event is attended by local contractors, safety professionals, and service providers. Contractor Safety Day is a day for industry professionals to gather and learn from industry experts including Oshawa Power about safe work practices around powerline infrastructure.
Oshawa Power works continuously to keep our community informed by providing information on current outages and safety tips for inside and outside your home, education and links to industry websites.
Oshawa Power prides itself on delivering safe, reliable electricity to the Oshawa community. Oshawa Power is an Infrastructure Health & Safety Association (IHSA) Certificate of Recognition (CORTM) certified employer. By achieving COR™, we are able to demonstrate that our health and safety management system has been developed, implemented, and evaluated on an annual basis through comprehensive internal and external audits.
Regulation 22/04 ensures that electrical safety, and the excellent safety record of the electrical distribution industry, will be maintained in the de-regulated electricity market. Every LDC is Ontario is audited on an annual basis to demonstrate regulatory compliance. Click here to find our latest results.
Oshawa Power’s wellness efforts were acknowledged by Durham Region with a Healthy Workplace Gold award for the utility’s healthy eating, physical activity and sun safety programs.
As of February 23rd, Oshawa Power customers will be returning to standard rates. You will be billed the standard rates according to your TOU or Tiered Pricing Plan and will still have the option to choose between the two pricing plans. To help you decide which plan is right for you, we’ve launched our Rate Plan Estimator tool through myaccount.opuc.on.ca. Login or sign up today to find out which plan is right for you.
To learn about programs related to COVID and Financial Assistance, please visit opuc.on.ca/need-help-paying-electricity-bill/.