Customer choice for Regulated Price Plan (RPP) customers

Effective November 1, 2020, eligible customers on the Regulated Price Plan (RPP) now have the option to choose between Time-of-Use (TOU) and Tiered pricing plans. Customers on TOU pricing can choose to switch to Tiered pricing starting immediately, however, the change will not take effect until after November 1, 2020.

Find out more information about your options.

All residential and small business customers in Ontario receive a bill with the same four lines of information: electricity, delivery charges, regulatory charges and debt retirement charge. These charges are explained in a glossary on the back of your bill. To see a copy of the glossary, look here.

Starting May 1, 2006 our service charges are set by the Ontario Energy Board for all distributors in the province.

Current Rates

All customers are billed using the Residential Rate Schedule.

For the old residential bill rates, please click the button below: