Update May 26, 2017:
We are pleased to report that we have successfully avoided any contact with the wannacry ransomware virus and as a result Oshawa Power is out of immediate danger of exposure. Oshawa Power is very proud to be able to say that we were able execute processes to prevent any exposure to not only our own network but also to our customers and our partners.
Moving forward we will resume normal operations with email communication but cyber security is still heightened. We want to ensure our customers that communications and ebills from Oshawa Power are safe. We will continue with ongoing diligence to ensure network protection and we will utilize tools and processes to prevent any virus from damaging our network. Our goal is to keep customers safe and the power on. We would like to thank you for your patience during this critical time and we are very happy to report these positive results.
Notice to all Customers:
Recently in the news you may have heard about one of the most significant malware outbreaks called “Wannacry Ransomware Virus”. Once infected, the virus has the ability to encrypt your machine, and also is able to spread from one computer to another computer within a corporate or personal network.
****The virus can easily get in to your machine through email attachments or malicious websites. If the email makes it through to your mailbox and you click on the attachment or link it starts a chain of events that leads to the download of the WannaCry ransomware worm to your machine.
As a result, Oshawa Power has taken steps to mitigate the risk of exposure to this virus in our network and to protect our customers. We have heightened cyber security and have had to make some operating decisions that may impact our customers. We have limited access to our customer correspondence email accounts and as a result you may experience a delay in getting a response. If you have a matter that requires immediate attention please fax your request to 905-743-5222.
The following email accounts have been limited:
Please visit our website, follow us on Twitter or Facebook @oshawapower for further updates.
Thank you,
