Emergency Preparedness Guide

Keeping your family safe during an emergency begins with proper preparation.

At Oshawa Power, our team works hard to keep the power flowing to your home all day, every day but we know that emergencies happen. The best way to minimize the impact of outages on your family is to remain prepared. To help you prepare, we’ve put together a simple guide to assembling your 72-hour emergency kit and developed a list of emergency resources to help keep you safe.

Safety starts at home. Be prepared.

Assembling your emergency kit.

In the event of an emergency, it is best to be prepared to take care of yourself and your family for at least 72 hours. Here are the standard items we suggest keeping in your emergency kit:

Food and Water

Food and Water

  • Water – at least two (2) litres per person, per day
  • Food – amount may vary, non-perishable foods are ideal
  • Non-electric can opener
  • Reusable (preferably non-breakable) plates, utensils, and drinking vessels
  • Medical Supplies

    Medical Supplies

  • First aid kit
  • Prescription medications – we suggest keeping at least a six (6) day supply
  • Basics


  • Battery or crank-powered flashlight and radio
  • Additional batteries
  • Candles and fire starter
  • Change of clothing and footwear – for each family member
  • Warm blanket – for each family member
  • Basic tools – may include utility knife, pliers, screwdriver, wrench, tape, etc.
  • Whistle and/or flares
  • Cash – at least $100, ideally in small bills and change
  • Sanitary Supplies

    Sanitary Supplies

  • Toiletries
  • Sanitizer
  • Garbage and resealable bags
  • Water purifying tablets
  • Childcare and Pet Supplies

    Childcare and Pet Supplies

  • Diapers
  • Baby wipes
  • Bottles
  • Formula/food
  • Leash
  • Documentation
  • Looking for outage updates?

    Find up-to-date outage information by visiting our Outage Centre. Updated every 5 minutes, our live outage map is the best place to get your outage updates.


    Emergency Contacts

    In the event of any emergency it is important to have a list of emergency contacts handy, including friends and family members. Below are some local services we suggest adding to your contact list:

    Local Emergency Services: 9-1-1
    Durham Regional Police: (905) 579-1520
    Oshawa Power: (905) 723-4623
    Service Oshawa: (905) 436-3311
    Telehealth Ontario: 1 (866) 797-0000

    Life Support Program

    If you or a member of your household rely on an electrically-powered medical device, Oshawa Power will notify you of all planned outages affecting your home and ensure restoration to your service address is prioritized when possible. Click here to access our Life Support Program registration form.