COVID 19 Update March 20, 2020

COVID 19 Update March 20, 2020

ANNOUNCEMENT

March 20, 2020

Oshawa Power Hears Your Concerns Over Electricity Costs

Oshawa Power understands our customers have concerns over electricity costs during this very difficult time. As a local distribution company we do not have the authority to revise time of use rates, however, we are contributing input to the Ministry of Energy and industry associations while they review options available to customers across the province.

We are here for you

As part of our commitment to put customers first, Oshawa Power has previously announced the suspension all electricity disconnections until further notice.

If you are concerned about paying your bill, are experiencing hardship or have been impacted by the COVID-19 pandemic, please call us to discuss flexible payment options and financial assistance programs.

We hope these added measures provide customers with peace of mind so they can concentrate on what matters most – keeping their loved ones safe.

Ways to Contact Us:

Available Monday to Friday 8:30am-4:30pm:

Customer Care: 905-723-4623

contact us

Available 24 hours:

Online Account Access

Customer Self Service Centre

Contractor’s Corner

Outage News

Other Assistance Available:

Affordability Fund Trust

Ontario Electricity Support Program (OESP)

Housing Stability Program