COVID-19 Update July 13, 2020

COVID-19 Update July 13, 2020


Applications for the Province of Ontario’s new COVID-19 Energy Assistance Program (CEAP) are available now. The Government of Ontario is providing $9 million to support residential customers struggling to pay their energy bills as a result of COVID-19.

CEAP is a one time, on-bill credit for eligible residential electricity and natural gas customers to help them catch up on their energy bills and resume regular payments.

CEAP funding is limited. Oshawa Power will process applications in the order in which they are received. Submitting an application for CEAP to Oshawa Power does not guarantee funding. To see if you qualify or to apply for funding please visit

The Province of Ontario’s current moratorium on disconnections for non-payment is scheduled to end July, 31, 2020. In light of the government extension ending in July Oshawa Power is being proactive and working with customers to help ease the burden.  Oshawa Power is offering assistance to their customers to help them navigate through this next transition.

If you have been impacted by the COVID-19 pandemic and are having difficulty paying your bill there is help available for you. There are programs designed to help for both short term and long term needs; please visit to see what program best suits your situation or to determine if you qualify for CEAP.

Oshawa Power is working with customers and offering payment extensions to assist customers during this time. You can request a payment extension here and a customer service representative will contact you.