Cost of Service Info

Oshawa Power is your local distribution company (LDC) and we provide safe and reliable electricity to approximately 59,000 customers in the city of Oshawa. As a regulated company in Ontario we are mandated to submit a Cost of Service application to the Ontario Energy Board (OEB) if we require any changes to our customer service rates.

We are in the process of developing a comprehensive capital and operational investment plan called a Distribution System Plan (DSP) which is an important component for our Cost of Service application going to the Ontario Energy Board.

Oshawa Power implemented an online survey that ran from October 1, 2019 to December 8, 2019 that will help us understand our customer priorities as they relate to subjects such as: safety, equipment replacement, facilities, infrastructure maintenance & upgrades, etc. We also hosted 5 public events for Oshawa residents and business owners to come out and learn about the investment plan and provide feedback to our executive team.

Understanding our customer priorities helps us to maintain policies and plans to keep rates low. With your input we will be able to create a DSP based on our customers’ needs and maintain the quality service and reliability you have come to expect.

For the online survey we partnered with UtilityPULSE to collect and analyze the data, who will ensure individual responses remain confidential.

As a thank you for your participation at the end of the survey you will be given an opportunity to enter a draw for 1 of 5 $200 prepaid credit cards or you can select to have Oshawa Power donate $5 to 1 of 3 local charities.

• Durham Outlook for the Needy – a volunteer run organization consisting of a soup kitchen (St. Vincent’s Kitchen) and food bank. Learn More
• Simcoe Hall Settlement House – started in 1935 dedicated to aiding and improving the lives of less advantaged children, families and vulnerable adults. Learn More
• YWCA Durham – for over 70 years YWCA have provided emergency shelter and longer term housing, counselling and resources for women and children experiencing domestic violence. Learn More

A great way to have your say and help out the community in one step!

Thank you in advance for your participation!

Sincerely,

Ivano Labricciosa

President & CEO

Oshawa Power

Want to participate in one of our public events? See below where and what we will be doing:

• Telephone Townhall – October 28, 2019, 7:30pm – 8:30pm – Complete
• Public Town Townhall – McLaughlin Library, November 5, 2019, 5:30pm-7:30pm – Complete
• Oshawa Seniors Community Centres – John St Branch – November 6, 2019, 11:00am-12:00pm – Complete
• Oshawa Seniors Community Centres – Conant Branch – November 29, 2019, 10:00am-11:00am – Complete
• Oshawa Seniors Community Centres – Delpark Branch – December 4, 2019, 9:00am-10:00am – Complete

For more information please contact Sheila Risorto, Marketing and Communications srisorto@opuc.on.ca