We need your help!

Oshawa Power is your local distribution company (LDC) and we provide safe and reliable electricity to approximately 59,000 customers in the city of Oshawa. As a regulated company in Ontario we are mandated to submit a Cost of Service application to the Ontario Energy Board (OEB) if we require any changes to our customer service rates.

We are in the process of developing a comprehensive capital and operational investment plan called a Distribution System Plan (DSP) which is an important component for our Cost of Service application going to the Ontario Energy Board.

We need your input and completing this survey will help us understand our customer priorities as they relate to subjects such as: safety, equipment replacement, facilities, infrastructure maintenance & upgrades, etc.

Understanding our customer priorities helps us to maintain policies and plans to keep rates low. With your input we will be able to create a DSP based on our customers’ needs and maintain the quality service and reliability you have come to expect.

We’ve partnered with UtilityPULSE to collect and analyze the data, who will ensure individual responses remain confidential.

We will have this survey open from October 1, 2019 through to November 30, 2019. As a thank you for your participation at the end of the survey you will be given an opportunity to enter a draw for 1 of 5 $200 prepaid credit cards or you can select to have Oshawa Power donate $5 to 1 of 3 local charities.

• Durham Outlook for the Needy – a volunteer run organization consisting of a soup kitchen (St. Vincent’s Kitchen) and food bank.
• Hall Settlement House – started in 1935 dedicated to aiding and improving the lives of less advantaged children, families and vulnerable adults.
• YWCA Durham – for over 70 years YWCA have provided emergency shelter and longer term housing, counselling and resources for women and children experiencing domestic violence.

A great way to have your say and help out the community in one step!

Thank you in advance for your participation!