Oshawa Power is your local distribution company (LDC) and we provide safe and reliable electricity to approximately 59,000 customers in the city of Oshawa. As a regulated company in Ontario we are mandated to submit a Cost of Service application to the Ontario Energy Board (OEB) if we require any changes to our customer service rates.
We are in the process of developing a comprehensive capital and operational investment plan called a Distribution System Plan (DSP) which is an important component for our Cost of Service application going to the Ontario Energy Board.
Oshawa Power implemented an online survey that ran from October 1, 2019 to December 8, 2019 that will help us understand our customer priorities as they relate to subjects such as: safety, equipment replacement, facilities, infrastructure maintenance & upgrades, etc. We also hosted 5 public events for Oshawa residents and business owners to come out and learn about the investment plan and provide feedback to our executive team.
Understanding our customer priorities helps us to maintain policies and plans to keep rates low. With your input we will be able to create a DSP based on our customers’ needs and maintain the quality service and reliability you have come to expect.
For the online survey we partnered with UtilityPULSE to collect and analyze the data, who will ensure individual responses remain confidential.
As a thank you for your participation at the end of the survey you will be given an opportunity to enter a draw for 1 of 5 $200 prepaid credit cards or you can select to have Oshawa Power donate $5 to 1 of 3 local charities.
A great way to have your say and help out the community in one step!
Thank you in advance for your participation!
President & CEO
Want to participate in one of our public events? See below where and what we will be doing:
For a period of 28 days beginning on January 1st, all customers on TOU or Tiered Pricing will be billed a 24/7 flat rate of 8.5¢/kWh. Oshawa Power customers WILL NOT have to take any action to receive this rate and it will be applied automatically.
Visit https://www.opuc.on.ca/need-help-paying-electricity-bill/ to learn about additional Financial Aid programs available to Oshawa Power customers.